The operational readiness of the technology used (front-end and back-end) has top priority. To ensure this, a comprehensive service and maintenance concept is required. As part of this concept, various service levels (Level 1 – 3) are defined to ensure system availability.
In case of malfunctions we are available for you from Monday to Friday from 8:30 to 17:00 under the number +41 (0)31 832 40 31 reachable
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